Privacy Policy

Based on Art. 13 of the Swiss Federal Constitution and federal data protection regulations (Data Protection Act, DSG), every person is entitled to protection of their privacy and to protection against misuse of their personal data. We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with legal data protection regulations and this privacy policy.

In cooperation with our hosting providers, we strive to protect the databases as much as possible from third-party access, loss, misuse or falsification. We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) may have security gaps. It is not possible to completely protect data from access by third parties.

By using this website, you agree to the collection, processing and use of data in accordance with the following description. In principle, this website can be visited without registration. Data such as pages accessed or the name of the retrieved file, date and time are stored on the server for statistical purposes without this data being directly related to your person. Personal data, in particular name, address or email address, is collected on a voluntary basis as far as possible. The data will not be passed on to third parties without your consent.

Personal data is all information relating to a specific or identifiable person. A data subject is a person about whom personal data is processed. Processing includes any handling of personal data, regardless of the means and procedures used, in particular the storage, disclosure, procurement, deletion, storage, alteration, destruction and use of personal data.

We process personal data in accordance with Swiss data protection law. In addition, we process personal data in accordance with the following legal bases:
a) Processing of personal data with the consent of the person concerned.
b) Processing of personal data to fulfill a contract with the data subject and to carry out appropriate pre-contractual measures.
c) Processing of personal data to fulfill a legal obligation.
d) Processing of personal data to protect the vital interests of the data subject or of another natural person.

We process personal data for the period necessary for the respective purpose or purposes. If there are longer storage obligations due to legal and other obligations to which we are subject, we will restrict processing accordingly.

We use the personal data we collect primarily to conclude and process our contracts with our customers and business partners, in particular as part of selling our products to our customers and purchasing products and services from our suppliers and subcontractors, as well as to comply with our legal obligations at home and abroad.

In addition, we also process personal data from you and other persons, as far as permitted and appears appropriate to us, for the following purposes, in which we (and sometimes also third parties) have a legitimate interest corresponding to the purpose:

Offering and developing our offerings, services and websites, apps and other platforms on which we are present.

Review and optimization of needs analysis procedures for direct customer contact and collection of personal data from publicly available sources for customer acquisition.

advertising and marketing (including holding events), provided that you have agreed to the use of your data. If we send you advertising from us as an existing customer, you can object to this at any time via the contact form on www.orodecacao.com. You can unsubscribe from the newsletter via a link provided for this purpose in the newsletter.

Market and opinion research, media monitoring.

Enforcement of legal claims and defense in connection with legal disputes and regulatory proceedings.

Guarantees of our operations, in particular IT, our website, apps and other platforms.

If you have given us consent to process your personal data for specific purposes (e.g. when signing up for newsletters), we process your personal data within the scope of and based on this consent, unless we have another legal basis and we need one. A given consent can be withdrawn at any time via the contact form on www.orodecacao.com or the corresponding unsubscribe link in the newsletter, but this has no effect on data processing that has already been carried out.

We typically use “cookies” and similar technologies on our websites that can identify your browser or device. A cookie is a small file that is sent to your computer or automatically saved on your computer or mobile device by the web browser you use when you visit our website. When you visit this website again, we can recognize you even if we don't know who you are. In addition to cookies that are only used during a session and are deleted after your visit to the website (“session cookies”), cookies can also be used to store user preferences and other information over a specific period of time (“persistent cookies”). However, you can set your browser so that it rejects cookies, stores them only for one session, or otherwise deletes them prematurely. Most browsers are pre-set to accept cookies. We use permanent cookies so that you can save user preferences (e.g. language, auto login) so that we can better understand how you use our offers and content and so that we can show you offers and advertising tailored to you. If you block cookies, certain functionalities (such as language selection, shopping cart, ordering processes) may no longer work.

Through our newsletter, we inform readers about current developments and seasonal features. The frequency of newsletter delivery depends on upcoming topics. In addition to e-mail addresses, last and first names can also be used for personalization purposes. The newsletter is sent using MailChimp, which also stores email addresses and other information about sending and analyzing the newsletters. After completion of the Data Processing Addendum, MailChimp is obliged to process the personal data of the recipients only in accordance with the instructions of Oro de Cacao AG. In order to optimize the newsletter for recipients, success measurements are carried out after it has been sent and statistics are collected. These include the analysis of opening rates and links that readers click on. Subscribers have the option to cancel their subscription to the newsletter at any time.

By using our website and consenting to receive newsletters and other marketing emails, you consent to the use of these techniques. If you do not want this, you must set your browser or email program accordingly. We sometimes use Squarespace or Google Analytics or comparable services on our websites. This is a service provided by third parties that may be located in any country in the world (in the case of Google Analytics, it is Google LLC in the USA, www.google.com), which allows us to measure and evaluate the use of the website (not personally identifiable). Permanent cookies set by the service provider are also used for this purpose. The service provider does not receive any personal data from us (and does not store any IP addresses), but can track your use of the website, combine this information with data from other websites that you have visited and which are also followed by service providers, and use this information for its own purposes (e.g. controlling advertising). If you have registered yourself with the service provider, the service provider also knows you. The processing of your personal data by the service provider is then the responsibility of the service provider in accordance with its data protection regulations. The service provider only tells us how our respective website is being used (no information about you personally).

We also use so-called plug-ins from social networks such as Facebook, YouTube, Twitter, Pinterest, Google+ or Instagram on our website. This is visible to you in each case (typically via corresponding symbols). We've configured these items to be disabled by default. If you activate it (by clicking on it), the operators of the respective social networks can register that you are on our website and can use this information for their purposes. The processing of your personal data is then the responsibility of this operator in accordance with its data protection regulations. We do not receive any information about you from him.

We typically use “cookies” and similar technologies on our websites that can identify your browser or device. A cookie is a small file that is sent to your computer or automatically saved on your computer or mobile device by the web browser you use when you visit our website. When you visit this website again, we can recognize you even if we don't know who you are. In addition to cookies that are only used during a session and are deleted after your visit to the website (“session cookies”), cookies can also be used to store user preferences and other information over a specific period of time (“persistent cookies”). However, you can set your browser so that it rejects cookies, stores them only for one session, or otherwise deletes them prematurely. Most browsers are pre-set to accept cookies. We use permanent cookies so that you can save user preferences (e.g. language, auto login) so that we can better understand how you use our offers and content and so that we can show you offers and advertising tailored to you. If you block cookies, certain functionalities (such as language selection, shopping cart, ordering processes) may no longer work.

Through our newsletter, we inform readers about current developments and seasonal features. The frequency of newsletter delivery depends on upcoming topics. In addition to e-mail addresses, last and first names can also be used for personalization purposes. The newsletter is sent using MailChimp, which also stores email addresses and other information about sending and analyzing the newsletters. After completion of the Data Processing Addendum, MailChimp is obliged to process the personal data of the recipients only in accordance with the instructions of Oro de Cacao AG. In order to optimize the newsletter for recipients, success measurements are carried out after it has been sent and statistics are collected. These include the analysis of opening rates and links that readers click on. Subscribers have the option to cancel their subscription to the newsletter at any time.

By using our website and consenting to receive newsletters and other marketing emails, you consent to the use of these techniques. If you do not want this, you must set your browser or email program accordingly. We sometimes use Squarespace or Google Analytics or comparable services on our websites. This is a service provided by third parties that may be located in any country in the world (in the case of Google Analytics, it is Google LLC in the USA, www.google.com), which allows us to measure and evaluate the use of the website (not personally identifiable). Permanent cookies set by the service provider are also used for this purpose. The service provider does not receive any personal data from us (and does not store any IP addresses), but can track your use of the website, combine this information with data from other websites that you have visited and which are also followed by service providers, and use this information for its own purposes (e.g. controlling advertising). If you have registered yourself with the service provider, the service provider also knows you. The processing of your personal data by the service provider is then the responsibility of the service provider in accordance with its data protection regulations. The service provider only tells us how our respective website is being used (no information about you personally).

We also use so-called plug-ins from social networks such as Facebook, YouTube, Twitter, Pinterest, Google+ or Instagram on our website. This is visible to you in each case (typically via corresponding symbols). We've configured these items to be disabled by default. If you activate it (by clicking on it), the operators of the respective social networks can register that you are on our website and can use this information for their purposes. The processing of your personal data is then the responsibility of this operator in accordance with its data protection regulations. We do not receive any information about you from him.

If you send us inquiries via the contact form, we will store your details from the enquiry form, including the contact details you provided there, for the purpose of processing the enquiry and in case of follow-up questions. We will not share this data without your consent.

We process and store your personal data as long as it is necessary to fulfill our contractual and legal obligations or otherwise for the purposes for which the processing was carried out, i.e. for the duration of the entire business relationship (from initiation, processing to termination of a contract) and also in accordance with legal storage and documentation requirements. It is possible that personal data may be stored for the time during which claims can be made against our company and insofar as we are otherwise required to do so by law or legitimate business interests require this (e.g. for evidence and documentation purposes). As soon as your personal data is no longer required for the purposes mentioned above, it will be deleted or anonymized as far as possible.

Within the framework of applicable data protection law and to the extent provided therein, you have the right to information, correction, deletion, the right to restrict data processing and otherwise object to our data processing and to surrender certain personal data for transfer to another location (so-called data portability). Please note, however, that we reserve the right to assert the restrictions provided for by law on our part, for example if we are required to store or process certain data, have an overriding interest in doing so (insofar as we may rely on them) or need them to assert claims. If you incur any costs, we will inform you in advance. We have already informed you about the option to withdraw your consent in Section 3. Please note that the exercise of these rights may conflict with contractual agreements and this may have consequences such as early termination of the contract or cost consequences. We will inform you of this in advance, where this is not already contractually agreed.

Exercising such rights usually requires that you clearly prove your identity (e.g. by means of a copy of an identity document, where your identity is otherwise not clear or cannot be verified). To assert your rights, you can contact the data protection officer at the above address.

Every data subject also has the right to enforce their claims in court or to lodge a complaint with the competent data protection authority. The competent data protection authority in Switzerland is the Federal Data Protection and Information Commissioner (http://www.edoeb.admin.ch).http://www.edoeb.admin.ch).

We can amend this privacy policy at any time without notice. The current version published on our website applies. To the extent that the privacy policy is part of an agreement with you, we will inform you of the change by email or by other appropriate means in the event of an update.

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